01Managed social media operations
Real people. Real iPhones. Your inbox, handled.
PhoneViewer runs your social media accounts on dedicated iPhones, operated by real people every day: replying to DMs and comments, posting, and sorting inbound leads for your team. No bots. No automation.
- Device
- A dedicated iPhone for your brand
- Schedule
- Worked every day, weekends included
- Pricing
- From $500/mo per account
Illustration: three iPhones. On the front phone, a direct message arrives, a PhoneViewer operator replies, and the conversation is tagged as a lead for the business.
02The problem
Conversations don’t keep office hours.
Social media inboxes fill up whether or not anyone is there to answer. When nobody owns the work, messages wait, accounts drift and good conversations get lost.
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Sat 9:41 PM
A prospect asks a simple question. No one’s on.
Your team is off for the weekend. By Monday the message is buried, and the person who sent it may have moved on.
Unread -
Tue 12:15 PM
Three accounts need attention at once.
Comments on one, DMs on another, a post due on the third. Whoever handles social is also trying to do their actual job.
Waiting -
Wed 4:30 PM
Whose phone is that account on?
Logins spread across personal devices, no clear owner, and no record of who replied to what.
Unassigned -
Fri 5:55 PM
Good leads, lost in the inbox.
Real prospects mixed in with spam and small talk. Nobody is sorting, so nobody follows up.
Unsorted
Illustrative scenarios, not customer case studies.
03The PhoneViewer model
One brand. One iPhone. Real people running it.
PhoneViewer is a managed service, not a scheduling app or a bot. Your accounts are operated by real people on physical iPhones, and the results of that work come back to you in a form you can act on.
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01
Your accounts
You choose which accounts we manage, provide the content, and tell us how you want your brand to sound.
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02
A dedicated iPhone
Your brand gets its own physical iPhone in our facility, or more than one if you need them. Your accounts use the same device and network every day.
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03
Real people at work
A person signs in and does the work: replying to DMs, answering comments, posting and engaging with your audience.
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04
Back to you
Inbound prospects are sorted and tagged, and you can log in to see each lead’s details. A monthly report shows how your accounts are trending.
04How it works
From first conversation to a running operation.
Four stages, no software for you to learn. You tell us what you need, and we take it from there.
Start with step one-
Set up
Tell us about your accounts
Share the accounts you want managed, provide your content, and tell us the tone and voice you want your brand to have. We follow it in every post and reply.
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Assign
Your brand gets its own iPhone
Your accounts are signed in on a physical iPhone dedicated to your business, with more phones if you need them. The same phone and network are used every day.
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Operate
Real people run it, every day
Our team works your account seven days a week. They reply to DMs, answer comments, publish your posts and engage with stories.
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Review
Leads sorted, results reported
Inbound prospects are sorted and tagged, and you can log in any time to see each lead’s details. Each month you get a report on engagement, posts added and follower stats, compared with the previous month.
05What’s included
The work, done by hand.
Every managed account includes the same core service. Choose an area to see what it covers and why it matters.
Real replies to DMs and comments, every day.
- What it does
- A real person reads and replies to your direct messages and engages in your comments every day, not “a few times a week.”
- Why it matters
- People who message a business usually want an answer. A daily routine means fewer conversations sit untouched.
Posting on a planned cadence.
- What it does
- Feed posts, stories and replies are published from your brand’s own iPhone, following the cadence agreed with you.
- Why it matters
- An account that posts on a plan stays active and recognizable, without someone on your team carving out time for it.
Leads sorted, tagged and ready to view.
- What it does
- Messages from potential customers are sorted and tagged, and you can log in to view each lead’s details whenever you like.
- Why it matters
- Your team spends its time on conversations likely to go somewhere, instead of digging through an unsorted inbox.
Your content, in your voice.
- What it does
- You provide the content and tell us how you want your brand to come across. We follow your tone and voice in every post and reply.
- Why it matters
- Your audience should hear your business, not generic copy. A defined voice keeps every reply and post consistent.
A monthly performance report.
- What it does
- Each month you receive a report on engagement, posts added and follower stats, compared with the previous month.
- Why it matters
- You can see how your accounts are trending month to month without checking each one yourself.
Your brand, your device.
- What it does
- Your accounts are operated from a physical iPhone dedicated to your business, or several if you need them, on the same device and network every day.
- Why it matters
- The account is used the way a person uses a phone. There’s no rotating pool of devices and no emulated hardware.
06The operating model
Real humans. Real iPhones. No bots.
IllustrationEvery action on a PhoneViewer-managed account is performed by a real person on a physical iPhone. No scripts. No automation. That is the entire operating model.
What that means
- Replies, comments and posts are written and sent by real people.
- Your accounts stay on your brand’s dedicated iPhone instead of a shared pool.
- The account is used the way people actually use their phones.
What it doesn’t mean
- It isn’t a guarantee from any platform. Social networks set and enforce their own rules, and no service, ours included, can promise an account will never be limited or restricted.
- It isn’t a guarantee of results. Reach, followers, leads and sales depend on many factors beyond who operates the phone.
07Business value
Don’t leave the conversation waiting.
A DM from a prospective customer is an opportunity to start a conversation. PhoneViewer can’t promise that every message becomes a sale, but it gives those conversations a process instead of leaving them to chance.
Without a structured operation
- Saturday eveningA message arrives
- The weekendNo one is available
- MondayThe conversation waits
- OutcomeThe opportunity may be missed
With PhoneViewer
- Saturday eveningA message arrives
- Human operatorA real person reads it
- Real iPhoneReplies from your brand’s own device
- Managed workflowTagged and sorted as a lead
- OutcomeYour business can respond
Illustration of a workflow, not measured customer performance.
Fewer missed conversations
A daily routine helps reduce the chance that a valuable message goes unanswered because nobody was available.
A more consistent presence
Planned posting and daily engagement keep accounts active through busy weeks and weekends.
Less juggling for your team
No shared logins on personal phones, and no one fitting social media in between other work.
Clearer decisions
Sorted leads in your login and a monthly report give you a clearer picture of what your accounts are doing.
08Consistency & coverage
Seven days a week. Weekends included.
Managed accounts are worked every day of the week, not just when someone on your team has a spare moment. Compare a typical week below.
| Activity | Mon | Tue | Wed | Thu | Fri | Sat | Sun |
|---|---|---|---|---|---|---|---|
| DMs replied | |||||||
| Comments answered | |||||||
| Posts & stories | |||||||
| Leads sorted | |||||||
| Monthly report | One performance report, every month | ||||||
Worked that day Not covered
A schedule, not a stopwatch. Daily operation means your accounts are worked every day of the week. It is not a promise of round-the-clock monitoring or a guaranteed response time for any single message. The in-house week above is an illustration, not measured data.
09Control & visibility
Know what’s happening on your accounts.
You shouldn’t have to log in and scroll to find out how your social media is going. PhoneViewer reports back in two ways.
- Leads, in your login
- Inbound prospects are sorted and tagged. You get a private client login where you can see each lead’s details and decide who to follow up with.
- A monthly report
- Engagement, posts added and follower stats, compared with the previous month.
10Pricing
Simple pricing, per account.
One monthly price per managed account, with volume pricing up to five accounts. More than five? We’ll quote based on your setup.
- A dedicated iPhone for your brand
- Daily DMs, comments and engagement
- Daily posting on a planned cadence
- Lead sorting, viewable in your login
- Your content, in your brand voice
- Monthly performance report
$1,200/ month
3 accounts · $400 per account
1 · $5002 · $8003 · $1,2004 · $1,5005 · $1,8006+ · custom
11Build vs. run
Build it yourself, or have it run for you.
Running social accounts in-house means hiring, training, payroll, scheduling, phones and someone to manage it all. PhoneViewer is one monthly price per account. Compare the two with your own numbers.
A Build it yourself
- Hiring
- Training
- Payroll & benefits
- Management
- Scheduling & cover
- Phones & devices
- Maintenance
- Weekend coverage
- Operational overhead
Every layer is time, money or attention your team has to manage.
B PhoneViewer
- One monthly price per account
- A dedicated iPhone for your brand, provided
- Real people operating it, every day
- Lead sorting, viewable in your login
- Your brand voice and monthly reporting
One service to manage instead of a team, a schedule and a drawer of phones.
Run your own numbers
Describe the in-house schedule you’d need. Nothing here is a quote: it only uses what you enter.
Including taxes and benefits.
Phones, tools, software.
243staff hours per month for this schedule
About 1.4 full-time schedules, based on a 40-hour week.
Add an hourly cost to compare the two.
Your inputs, not a quote or a promise of savings. It doesn’t count hiring time, training, management or turnover, and it isn’t a description of PhoneViewer’s operating hours. Confirm pricing with us before deciding.
12Scale & Enterprise
Start with one account. Grow into a portfolio.
The same model works whether you need one account handled or a whole portfolio. Add accounts as your needs change, and move to an Enterprise plan once you’re running 50 or more.
Start
1 account
$500 per month for one managed account.
Grow
2–5 accounts
Volume pricing as you add accounts.
Expand
6+ accounts
A custom quote based on your setup.
Enterprise
50+ accounts
A managed plan scoped and quoted for large portfolios.
PhoneViewer Enterprise
For agencies, brands and teams with 50 or more accounts. It’s the same managed service, with real people working your accounts on dedicated iPhones, scoped and priced for the size of your portfolio.
- Dedicated iPhones for your brands
- Real people, every day
- Leads sorted and tagged
- Monthly reporting
13Who it’s for
Is PhoneViewer a fit?
Businesses that get real inquiries by DM
Studios, clinics, shops and service businesses whose customers ask questions on social media and expect a reply.
Brands with several or regional accounts
Teams keeping multiple accounts active and consistent without stretching one person across all of them.
Agencies running social for clients
Portfolio social handled by real people on dedicated devices, with Enterprise plans for 50+ accounts.
Teams that want people, not automation
Businesses that have decided bots and growth scripts aren’t how they want their brand to show up.
What is PhoneViewer?
PhoneViewer is a managed social media service. Your accounts are operated on a physical iPhone dedicated to your brand by real people, who handle DMs, comments, posting, engagement and lead sorting every day, and report back monthly.
Are real people really doing the work?
Yes. A person signs in on your account’s iPhone and does the work themselves. We don’t use bots, scripts or automation tools on managed accounts.
Are these real iPhones?
Yes. Each brand we work with gets its own dedicated, physical iPhone in our facility, and more than one if you need them. The same device and network are used every day.
What exactly do you do on my account?
Replying to DMs, answering comments, publishing posts and stories, engaging with stories, and sorting and tagging inbound leads. You provide the content and tell us your brand’s tone and voice, and we follow it.
Do you work weekends? How fast are replies?
Managed accounts are worked every day, including weekends. That’s an operating schedule, not a guaranteed response time: we don’t promise round-the-clock monitoring or that any particular message will be answered within a set window.
How do I see what’s happening?
When you start, we send you a private client login where you can see the details of every lead we’ve sorted for you. Each month you also receive a report on engagement, posts added and follower stats, compared with the previous month.
How does account access work?
You provide your existing accounts; we don’t create new ones. Our team signs in to your accounts on your brand’s dedicated iPhone, and we’ll walk you through the access details before anything goes live. If you end the service, we delete the login details and information you gave us and factory reset the iPhone.
Will this keep my account from being restricted or banned?
No service can promise that. Using real people on real iPhones is how we operate, but every account remains subject to its platform’s rules and enforcement decisions, which are outside our control.
How much does it cost?
$500/month for one account, $800 for two, $1,200 for three, $1,500 for four and $1,800 for five. For six or more, or for Enterprise, we’ll quote based on your setup.
Is PhoneViewer cheaper than hiring someone?
It depends on your situation. PhoneViewer is priced per account, while in-house costs depend on wages, hours, equipment and management time. The comparison above uses your own numbers. We don’t promise savings, and for some businesses an in-house setup may cost less.
Can I add accounts later?
Yes. Volume pricing applies as you add accounts up to five, larger setups are quoted individually, and teams with 50 or more accounts can ask about an Enterprise plan.
How do I get started?
Use the form below or email hello@phoneviewer.com with the accounts you’d like managed. We’ll follow up to confirm fit and next steps.
Put real people on your accounts.
Tell us about the accounts you want managed, or ask about an Enterprise plan for 50+ accounts. We’ll get back to you to talk through whether PhoneViewer fits your business.
- Real people
- Real iPhones
- Organized operations
- Monthly reporting
Prefer email? hello@phoneviewer.com